Dynamic Management
Dynamic Management is dedicated, human-led support for connected energy management, guest room and building management systems. We review available system information, help manage profiles, train staff and work with your team on operating questions.
Installation is only the beginning. As staff, schedules and property needs change, ongoing system attention helps protect the value of your technology investment.
Available as an ongoing service. Scope depends on your system and property needs.
Illustrative example
Room conditions
Review
Device status
Investigate
System profiles
Adjust
From information to follow-through
Discuss equipment checks with engineering.
Help the property investigate connectivity.
Review profiles with the operations team.
Illustrative system-review example—not live customer data. Available information and functions vary by platform and service scope.
600+
Properties Supported
58,000+
Rooms Supported
260M+
kWh Saved
4.1M+
Therms Saved
$34M+
Electricity Savings
$5M+
Therm Savings
$39M+
Combined Energy Savings
What we do
A dedicated representative learns your property and helps keep the system aligned with how it operates. The program brings together six core services.
Review available alerts, room conditions, device communication and operating exceptions.
Help review settings, schedules and control strategies as property needs change.
Assist with system questions and troubleshooting, coordinating concerns with property teams.
Help new and existing staff understand the system and maintain continuity through team changes.
Review available runtime and performance trends to identify concerns and opportunities for more efficient operation.
Translate system findings into practical next steps and review them with your team.
The human-management layer
An alert cannot explain a staffing change, an operating priority or a recurring concern. Your representative brings property context to the information and works directly with your team—not just an automated notification service.
Interpret
Put system findings in the context of your equipment and operations.
Communicate
Give your team a familiar person to discuss questions and priorities with.
Follow through
Help coordinate next steps as staff, settings and property needs evolve.
Ongoing property support
Connected systems operate inside a property that is constantly changing. Occupancy, seasons, staffing, equipment conditions, schedules and operating priorities can all affect how the system should perform.
Review profiles and operating strategies as heating and cooling needs change.
Train new team members and help maintain continuity when engineering or operations personnel change.
Review available system information and help the property investigate abnormal operating behavior.
Identify available communication concerns and help coordinate troubleshooting.
Review settings and strategies as occupancy and building usage change.
Adjust the management approach as ownership, operations or asset-management priorities evolve.
A controls system is not a set-it-and-forget-it investment.
Who benefits
Ownership, operations and engineering use the same system information in different ways. Our support connects those perspectives.
Understand available performance trends and recurring concerns across properties to inform operational and capital-planning discussions.
Give operations and general management a knowledgeable resource for system questions, changing schedules and staff transitions.
Use system findings and technical assistance to investigate communication issues, unusual HVAC runtime and recurring equipment concerns.
Know what deserves attention.
Keep profiles and operating strategies aligned with the property.
Give property teams support without requiring them to become controls experts.
Revisit system performance as conditions and property priorities change.
How it works
We start by learning your property, then build a cycle of review, communication and support around its needs.
Review your system, equipment, staff needs and operating priorities to define the support scope.
Review available information and discuss relevant concerns and practical next steps with your team.
Assist with profiles, training and system questions, then revisit priorities as the property evolves.
Service availability, information access and management capabilities depend on the installed platform and agreed scope. Dynamic Management is not automatically included with every system; performance opportunities are property-specific.
Let's review your system
Tell us about your property, current system and operating challenges. We’ll help determine whether Dynamic Management is an appropriate fit and discuss the support you need.
